Call Centre

How the cloud can help call centres work smarter

Cloud-based technologies enable greater productivity in all aspects of business, and the call centre is no different.

Innovative applications make it possible to combine true voice calling capabilities seamlessly with collaboration tools.

What are the advantages for my call centre?

By leveraging cloud technologies, you can enable your teams by:

  • Making and receiving calls in Microsoft Teams or Zoom
  • Spin up new users and licenses in minutes
  • Benefit from favourable international calling costs
  • Get support available from cloud voice experts

Cloud-based call centre solutions also offer integrated, feature-rich platforms that reduce the need for costly and extensive telephony infrastructure.

As well as providing more efficient ways of working, they also offer agile subscription plans, plus quick deployment for new users or role changes. Management can also operate safe in the knowledge that the system provides optimal uptime, security and detailed performance reporting.

Reseller Spotlight
Ubertas Consulting
Ubertas Consulting
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Paradise Computing
Paradise Computing
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Cloudthing
Cloudthing
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ZEN Internet
ZEN Internet
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WWCS
WWCS
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Strategic Blue
Strategic Blue
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Stripe OLT
Stripe OLT
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