6 Advantages of VOIP

Taking your Comms to the Cloud

Moving all your company’s communications to the cloud is a big move, and while the advantages are clear, there may be some hidden gems you are missing.

Here’s 6 advantages of taking your communications into the cloud.

Reduce costs

While all businesses differ, as a general rule, adopting a VOIP system means you will save money.

Per-line rates can often be reduced by over 50% compared to traditional telephony, as well as potentially saving you money on hardware, support and insurance.

Increased accessibility

If you are working with international clients, VOIP can open up new doors for communicating regularly with them.

As VOIP solutions become even more sophisticated, you can also redirect calls, and be notified when you (or relevant colleagues) receive a voicemail. Best of all, your users’ communications can all be rationalised into one smartphone app should they wish.

Full portability

Users’ virtual numbers stay the same regardless of their physical location. This means an end to international roaming charges and unexpected bills at the end of a month.

Even if your business changes office or opens new branches, your numbers will stay exactly the same to reduce the administrative burden.

Planning and scalability

Hiring new staff, opening new offices, or planning for seasonal demand fluctuations can all put a strain on traditional telephony.

In contrast to this, VOIP-based communications allow for new user licenses to be spun up instantly, allowing the system to grow and support your business as required.

Feature-rich

VOIP based phone systems can add so much more value to a business than traditional telephony. For smaller firms, it can help give the image of being much larger. For larger firms, it can help with perceptions of being difficult to contact, or not being interested in customer service.

Services such as notifications, dashboards and auto assistants fit perfectly into digital transformation strategies, and add tangible value to the bottom line of your business.

Professional image & productivity

With good data connections and bandwidth, VOIP communications offer much clearer call quality on a consistent basis than conventional phone lines.

With VOIP, call interruptions and “can you hear me” becomes a thing of the past. Multitasking is also much easier with VOIP platforms, with the chat functions, file sharing and polls proving popular.

Find out more about VOIP solutions
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