Creating connected, personalised customer journeys

Three-year ROI and quick payback realised on an AI-powered solution

Organisations streamline processes, boost revenue and achieve a rapid ROI with AI-powered customer journey development within Dynamics 365 Customer Insights.

In this visual overview of The Total Economic Impact™ of Microsoft Dynamics 365 Customer Insights*, a commissioned study conducted by Forrester Consulting, you’ll learn how organisations use the customer experience platform drive revenue growth.

Find out more

The infographic shows you how to:

  • Save time and money on customer journey development – $3.5M saved over three years.
  • Achieve a 334% ROI over three years with payback in less than six months.
  • Transform how they engage with customers with AI-powered automation and insights.

Related Stories
More data requires greater observability
More data requires greater observability

Gather insights at scale as an organisation's need for increased visibility grows.

If you build it they will come - if they can find it
If you build it they will come - if they can find it

How the world's most used vector search powers next gen search experiences.

Build a better IT strategic plan
Build a better IT strategic plan

The IT executive toolkit for strategic planning.

Using technology to be a climate innovator
Using technology to be a climate innovator

Three steps (and benefits) for making the transition

All data is good data, right?
All data is good data, right?

How good, complete data can help you better protect your organisation

Get intelligent apps to market faster
Get intelligent apps to market faster

Discover the business value and ROI of cloud-native app development.

Turning data into intelligence
Turning data into intelligence

Deliver a single source of truth for better decision making.

Revolutionise data management and cut costs
Revolutionise data management and cut costs

The sky's the limit with the right data management solution.

Do your teams have the workflows they need?
Do your teams have the workflows they need?

Five keys to unlocking employee engagement.

Microsoft business applications launch event
Microsoft business applications launch event

Be the first to see some of the newest updates, features, and capabilities.

Make work work
Make work work

Amplify business communications with M365.

Share this story