The state of electronic signature

For the better part of the last decade, organisations have embarked on transformations to facilitate digital workflows, replacing manual processes with modern solutions that can be effective for anyone, anytime, anywhere.

However, in 2020, the onset of the COVID-19 pandemic brought these digital transformations into the forefront. Leading companies in every industry are realising it’s no longer simply nice to replace outdated manual steps in a workflow, it’s mandatory to stay in business.​

A powerful way to stay engaged​

A big part of the current shift is rapid adoption of digital agreement processes, particularly electronic signature. Agreements are a critical part of the way business is done and expanding usage of e-signature is a powerful way to stay engaged with both customers and employees. Additionally, complementary features such as bulk sending of agreements, ID verification, payments and more are being used to solve additional problems and set new standards for business agreements.​

Gain insights from the survey​

As the world leader in electronic signature, DocuSign studied the way modern organisations are using e-signature to solve the unique problems of today’s unpredictable business landscape and maintain business continuity. The information in this report is the result of several initiatives undertaken to study the usage of e-signature technology, including a quantitative survey, interviews with DocuSign customers and internal data about feature usage.

The result is a clear picture of the tools today’s industry leaders are utilising to address new challenges. We’ll also share some specific stories from customers that have successfully answered today’s most pressing questions.

📝 Download the whitepaper now.