How to deliver fast, accurate answers to customers and handle cases more efficiently
First up, in this Microsoft Discovery Hour session you’ll learn how to apply AI solutions to deliver fast, accurate answers to customers and handle cases more efficiently.
You'll also have the opportunity to see how other Microsoft customers are using customer experience (CX) solutions to help sellers and marketers focus on what matters most.
What you'll get from the session:
How AI helps you stay on top of compliance, security, and transparency.
An FAQ for IT and security professionals.
The high-stakes race to deliver AI outcomes safely and at scale.
Rethinking work value in an AI world
How to free up time for security teams while strengthening compliance and resilience.
Move quickly and confidently with secure gen AI.
A strategic advantage for high-risk industries.
Scraping through with the bare minimum, just to keep moving in a difficult economy?
It’s the support your team needs, not the solution itself.
From a cost centre to a value centre.
As AI scales, should there be more concerns about the environmental impact?
Practical guidance on adapting to the regulations.
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