Microsoft Dynamics – Case Studies

See how organisations are using Dynamics 365 to meet customer demands proactively

Toyota - Improving customer service
Toyota - Improving customer service

Toyota adopted Dynamics 365 Remote Assist and Guides to help technicians become more efficient and accurate with increasingly complicated services and repairs.

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Dr Martens - Giving retail a reboot
Dr Martens - Giving retail a reboot

Dr. Martens transformed their e-commerce systems with Dynamics 365 to help the company grow and expand into new global markets.

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Higher Education - University of Worcester
Higher Education - University of Worcester

Bringing the Intelligent Business Cloud to the Classroom through Microsoft Dynamics 365

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Finance - Investec
Finance - Investec

Investec optimises sales calls with conversation intelligence in Dynamics 365 Sales

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Government - Penrith City Council
Government - Penrith City Council

To help put residents first, Penrith City Council used Dynamics 365 to reduce public service wait times from weeks to days.

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Healthcare - Alder Hey Children’s NHS Foundation Trust
Healthcare - Alder Hey Children’s NHS Foundation Trust

An ambition to advance healthcare through AI

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Manufacturing - Hewlett Packard
Manufacturing - Hewlett Packard

HP uses artificial intelligence to transform its customers' service and experience

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